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Field Engineer

Jeffersonville, IN 47130

Posted: 06/25/2026 Industry: Engineering Job Number: 1719173

Job Description





JOB DESCRIPTION




JOB TITLE:

Field Service Technician (AFTS)




DEPARTMENT:

AFTS Division

FLSA:

Salary - Non-Exempt




REPORTS TO:

Service Account Manager 




Summary/Objective: The Field Service Technician will be responsible for performing installation, maintenance, and repairs on equipment at customer sites across the U.S. This role includes troubleshooting technical equipment failures, providing top-notch customer service, and maintaining communication with both internal teams and external customers. Travel is a key component of this role, with up to 75% travel required.




Specific Responsibilities and Essential Functions:
  • Install, service, and repair SSL and PSL machinery at customer locations.
  • Troubleshoot and resolve technical equipment failures via phone support and on-site visits.
  • Provide customer training on equipment operation.
  • Conduct testing and root cause analysis to ensure effective problem-solving.
  • Provide technical feedback to improve products.
  • Complete preventative maintenance and functional inspections.
  • Maintain service logs and internal records in accordance with company policies.
  • Follow Health and Human Services, Environmental Health, and Safety requirements.
  • Perform additional duties as assigned in an accurate and timely manner.

Competencies and Qualifications: 
  • Strong electrical and mechanical background with the ability to read blueprints and electrical documentation.
  • Excellent troubleshooting, communication, and organizational skills.
  • Ability to multitask in a fast-paced, deadline-oriented environment.
  • Strong teamwork and interpersonal skills with the ability to interact at all levels within the organization.
  • Ability to manage tasks and projects with minimal guidance.
  • Willingness and ability to travel 80-100%, with flexibility for weekday and weekend travel.
  • Ability to train on-site for 3-6 months before traveling independently

Preferred Qualifications:
  • Experience with PLC programming and troubleshooting (Rockwell & Siemens) and networking.
  • Familiarity with packaging equipment.
  • Bachelor’s degree in Electrical and/or Mechanical Engineering preferred.
  • 3-5 years of experience in a manufacturing and/or field service role.
  • Fluency in Spanish is a plus but not required.

Education and Experience: 
  • Associate degree in a related technical field (Electrical, Mechanical, or Automation) required.
  • Bachelor’s degree in Electrical/Mechanical Engineering preferred.
  • 3-5 years of related experience in field service, maintenance, or technical support.

Physical Demands: 
  • Sitting, walking, climbing, and standing required.
  • Lifting up to 50 pounds, along with pushing, pulling, stooping, kneeling, and crouching may be required.
  • Close visual activity required to operate machines and view documents.
  • Exposure to noise, physical hazards, and working in close quarters.

Travel Required:
  • Up to 75% travel, including overnight stays, to customer sites across the U.S.

Other duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Meet Your Recruiter

Lisa Leslie

I have many years of experience in the recruitment industry, my passion lies in creating meaningful connections- not just filling roles, but aligning people with opportunities that support long term growth and success. I bring 100% dedication to everything I do and take pride in building strong, mutually beneficial relationships with both clients and candidates. My goal is always to match the right talent with the right opportunity- focusing on alignment, impact and long term success. I've had the privilege of partnering with a diverse range of companies and professionals across multiple industries, including Engineering, Supply Chain, HR, Construction and Industrial manufacturing. Every recruitment project is a opportunity to learn, grow and create real value. Helping people is more than my job - its my WHY.

 

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About Jeffersonville, IN

Ready to take your career to the next level? Explore job opportunities in and around Jeffersonville, Indiana. Nestled along the Ohio River, this vibrant area boasts a unique blend of historic charm and modern conveniences. With easy access to Louisville, Kentucky, just across the bridge, Jeffersonville offers a rich cultural scene including the Howard Steamboat Museum, Derby Dinner Playhouse, and the Falls of the Ohio State Park. Indulge in local favorites like the famous Indiana pork tenderloin sandwiches or take a stroll through Warder Park. Discover why Jeffersonville, IN, is the perfect place to grow both personally and professionally. Find your dream job today!