Customer Service Representative

Louisville, KY 40223

Posted: 11/05/2025 Industry: Admin Support Job Number: 1708058

Job Description


Customer Service Representative – Middletown Area
Pay: $18–$20 per hour, depending on experience
Schedule: Monday–Friday, full-time

We’re looking for a reliable and detail-oriented Customer Service Representative to join our team in the Middletown area! This role is perfect for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in providing exceptional service.

What You’ll Do:

  • Respond to customer inquiries via phone and email with professionalism and accuracy

  • Process orders, track shipments, and resolve issues promptly

  • Collaborate with warehouse and sales teams to ensure customer satisfaction

  • Maintain organized and up-to-date account information

What We’re Looking For:

  • Previous customer service or office experience (manufacturing or distribution a plus)

  • Strong communication and problem-solving skills

  • Comfortable with computers and data entry

  • Dependable and team-oriented attitude

This is a great opportunity to join a stable, weekday schedule role with competitive pay and a positive work environment.

Interested? Apply today and take the next step toward a rewarding career!

Meet Your Recruiter

Heather Kenney
Branch Manager – Kentucky

Branch Manager | Staffing & Talent Solutions Expert | Workforce Leadership

Heather Kenney is an experienced staffing and workforce solutions leader with more than 15 years of expertise connecting people with the right opportunities. As Branch Manager at Exegistics Resource Solutions in Louisville, Kentucky, she partners with logistics and manufacturing businesses to build reliable, high-performing teams while helping job seekers find lasting, meaningful careers.  Her career journey reflects a strong foundation in recruiting, talent acquisition, and customer service.

Prior to joining Exegistics, Heather served as a Senior Recruiter, where she honed her skills in sourcing, screening, and placing candidates across a wide range of roles. She also brings years of leadership and operations experience from the hospitality industry, where she managed teams, built customer relationships, and developed a strong sense of service and adaptability. Known for her people-first approach, Heather excels at fostering long-term partnerships with both clients and candidates. She is skilled in communication, negotiation, and problem-solving, and is passionate about career development—offering guidance in resume building, interview preparation, and professional growth.

Heather’s mission is simple: to connect talent with opportunity while driving success for both individuals and businesses. With over 2,000 professional followers and a strong industry network, she continues to be a trusted resource for workforce solutions in logistics, manufacturing, and beyond.

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